Hello and welcome to the Kinda Funny Store support and FAQ thread.
Like the rest of the threads in the Front Desk, this thread is designed to be a one-stop shop for all your comments, questions and concerns about the Kinda Funny Store (kindafunny.com). Please note that these threads are run and maintained by the Forum Moderation team, so do not expect a direct response from the members of Kinda Funny (though they may pop in from time to time). How these threads work is that you need to check this FAQ section just below this intro section here and see if your question has already been answered. Please don't be that guy who asks a question that's already been answered, it takes up Moderator time and you will look like the noob that you are.
If your question hasn't been asked before, post it below and one of the moderation team will either be able to help you, or point you in the right direction to get assistance. Please note: The Kinda Funny store is a part of the Rooster Teeth store, and while we can provide some information about the platform, you are best to contact the Rooster Teeth store's own customer service (https://store.roosterteeth.com/pages/customer-service)
If your question is about a specific show, platform, or event you may wish to try a different thread. The New to the Forums? (Click Me) thread has links to all the other support topics so be sure to make sure you are asking the right question in the right topic.
Frequently Asked Questions (FAQ)
(Q) I have an issue with my order, who should I talk to?
(A) Your first point of call should be Rooster Teeth's customer service: https://store.roosterteeth.com/pages/customer-service
(Q) What if RT's Customer Service was unable to help?
(A) In the unlikely event that Customer Service team was unable to help, try tweeting at Greg or Tim.
(Q) I have an awesome idea for merch, where can I post it?
(A) We all have idea's for some pretty cool merch, but as there is no official avenue to submit new designs for merch feel free to post it in here to share with your Best Friends or tweet at the Kinda Funny guys.